Policies

1. Information we collect

We collect information to provide better services to our users:

• Account information: Name, email, contact details when you register
• Payment information: Processed securely by our payment partners
• Usage data: How you interact with our courses and platform
• Technical information: Device, browser, and IP address for security

2. How we use information

Your information helps us:

• Provide, maintain, and improve our services
• Process transactions and send receipts
• Personalize your learning experience
• Communicate about courses, updates, and offers
• Ensure platform security and prevent fraud

3. Data sharing

We do not sell your personal data. We may share information with:

• Instructors (only for courses you enroll in)
• Payment processors to complete transactions
• Service providers who assist our operations
• Legal authorities when required by law

4. Your rights

You have the right to:

• Access, update, or delete your personal information
• Opt-out of marketing communications
• Request data portability
• Withdraw consent where applicable

Contact our privacy officer at privacy@http://127.0.0.1:8080 for requests.

1. Course refunds

We offer a 30-day money-back guarantee for all courses:

• Full refunds available within 30 days of purchase
• No questions asked for most refund requests
• Refunds processed to original payment method
• Processing time: 5-10 business days

2. Non-refundable items

The following are not eligible for refunds:

• Course bundles after 30 days
• Certification exam fees
• Downloadable resources marked as non-refundable
• Gift purchases after redemption

3. How to request a refund

To request a refund:

1. Go to your account settings
2. Navigate to purchase history
3. Select the course and click "Request refund"
4. Complete the refund form

Alternatively, email support@http://127.0.0.1:8080 with your purchase details.